First it needs to clarify who we mean by virtual assistants or remote employees. A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office.
Monitoring the work of virtual assistants is quite difficult. They are not in the same room with you. You cannot tell them in person. You need to wait for an answer. Therefore, you need to know how to ensure high-quality and efficient execution of work.
Sometimes remote employees disappear, become ill, and then you need to look for an alternative for them. Training a new employee is quite expensive and time-consuming. A new person must understand how and what to do. Therefore, we recommend that you create a document in which only once you need to register all the tasks and an explanation to them. This will save you a lot of time in the future.
Another good solution would be to record a video on how to complete tasks. These should be useful videos lasting several minutes. You just send the video to a new employee and that’s it!
Track when your virtual assistants are working and when not. But how can you find out? For example, ask your employee to write that he started working. He must do the same when he finishes. That’s all! So you will understand when you can contact an employee.
Constant accountability is also needed. May you have such a tradition. At the end of each working day, the employee must send a report on the work done. So you will understand how much time an employee spent on tasks.
You can also limit the functionality of your employee for specific tasks. For example, in Easync, you can give the virtual assistant access only to the ability to download goods. He will not see your orders. Thanks to this, you can get rid of the risks of dropshipping.
